Will a cabin survive a cyclone?
Anchored properly, yes. The tie-down detail is the first thing we draw, not the last, and on exposed sites an engineer signs it. We also retrofit anchorage to installations that never had any.
Do I need a chiller?
On this island, yes, every month of the year. The argument about winter water that applies in the Cape or the East African highlands does not apply here.
The villa is empty half the year. Is that a problem?
Not if it is designed for it: humidistat-controlled extract that runs unattended, a written shutdown routine, a caretaker checklist and, if you want it, remote temperature and leak alarms to your phone.
Why is the service interval quarterly?
Continuous humidity and salt. There is no dry month in which metal or timber gets a rest, so a six-monthly European interval does not survive here.
Do you keep spares on the island?
The common ones, and we leave a kit on every site with part numbers. A shipment takes weeks and a guest will not wait.
Can you work on Rodrigues?
Yes — everything is prefabricated and sent in one planned load with a full spares kit, and we train whoever is on site while we are there.
Can I supply my own imported sauna kit?
We will install it and tell you in writing what we think it will and will not survive here. What we will not do is anchor a structure we have not assessed and put our name against it.
What is the payment schedule?
40% to start the drawing and order materials, 40% when panels leave the workshop, 20% on commissioning.