Five Elements Africa

Service, repairs and second lives

Most of our service calls are for somebody else's installation. In this country they come down to four things: stones never turned, a scaled generator, a corroded coastal fixing, or a chiller that was never needed in the first place.

Indicative band: 1,9 – 76 thousand ZAR, supplied and installed in South Africa.

Across the continent: Service & repairs in all eight countries →

Service, repairs and second lives

What a service includes

Sauna: stones out, sorted, turned or replaced, element resistance checked, thermostat and overheat cut-out tested, bench fixings tightened, timber cleaned, vents cleared.

Steam: generator descaled to an interval set by your actual water, probe cleaned, trap flushed, silicone checked, extract tested. Plunge: condenser cleaned, pressures read, cartridge changed, ozone cell checked, water tested.

Coastal and bushveld inspections

On the KZN coast and the Cape peninsula we add a corrosion inspection of every fixing, hinge, latch and enclosure, plus the end grain of exposed timber.

In the bushveld we add a dust inspection: condenser, pre-filters and vents. Different enemy, same discipline.

Refurbishment

An old cabin with a sound shell is usually worth re-lining rather than replacing: strip the benches and lining, check the vapour barrier and insulation, re-line, new heater and controls. It comes in well under a new cabin.

We also convert existing plunge tubs onto a battery-backed circuit, which is a small job that changes how the tub behaves.

In short

  • Twice-yearly inland, quarterly at the coast and in the bushveld
  • Corrosion inspection on the coast, dust inspection in the bushveld
  • We service equipment we did not install, if parts are obtainable
  • Re-lining a sound cabin costs a fraction of replacing it
Questions

Service & repairs in South Africa

Do you cover the whole country?

Cape Town and the Winelands regularly; Johannesburg, Pretoria, KZN and the Garden Route in scheduled blocks so the travel is shared.

How long do stones last?

Two to four years with quarterly turning. Unturned they pack down, choke airflow and burn out the element.

Can you move an existing cabin?

Often yes, if it was built on a bolted frame. We survey it before promising.

Also in South Africa

Other rooms we build here

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