Service, repairs and second lives

What a visit includes

Sauna: stones out, sorted, turned or replaced, element resistance checked, thermostat and overheat cut-out tested, bench fixings tightened, timber cleaned, vents cleared.

Steam: generator descaled to an interval set by your actual water, probe cleaned, trap flushed, silicone checked, extract tested. Plunge: condenser cleaned, pressures read, cartridge changed, ozone cell checked, water tested.

Lagos and delta visits add a corrosion inspection; northern visits through the harmattan add a dust inspection and a filter change.

The spares kit

We leave a box on site with the parts that fail most and their numbers: an element, a thermostat, a cartridge, hose seals and a handful of A4 fixings. Import lead times being what they are, that box regularly turns a three-week wait into a ten-minute job.

Refurbishment and retrofits

An old cabin with a sound shell is usually worth re-lining rather than replacing. We also retrofit the two things most commonly missing from existing Nigerian installations: proper marine specification on the coast, and a sensible circuit arrangement so the heater and chiller stop fighting the inverter.

That second retrofit is often the cheapest useful thing we do all year, and it turns an abandoned installation back into a used one.

In short

• Quarterly in Lagos and the delta, with a corrosion inspection
• Dust inspection and filter change through the harmattan in the north
• Spares kit with part numbers left on site
• Circuit retrofits that turn an abandoned installation back into a used one