Five Elements Africa

Service, repairs and second lives

On an island, service is not an afterthought — it is the difference between a small part and a three-week wait for a shipment.

Indicative band: 7 – 230 thousand MUR, supplied and installed in Mauritius.

Across the continent: Service & repairs in all eight countries →

Service, repairs and second lives

What a visit includes

Sauna: stones out, sorted, turned or replaced, element resistance checked, thermostat and overheat cut-out tested, bench fixings tightened, timber cleaned, vents cleared.

Steam: generator descaled to an interval set by your actual water, probe cleaned, trap flushed, silicone checked, extract tested. Plunge: condenser cleaned, pressures read, cartridge changed, ozone cell checked, water tested.

Plus, every visit: a corrosion inspection of every fixing, hinge, latch and enclosure, and a check of the cyclone anchorage.

The spares kit

We leave a small box on site with the parts that fail most and their numbers: an element, a thermostat, a cartridge, hose seals, a handful of A4 fixings. On this island that box turns a three-week wait into a ten-minute job, and it costs very little.

Refurbishment

An old cabin with a sound shell is usually worth re-lining rather than replacing. We also retrofit cyclone anchorage to installations that never had any, which is a common job here and a cheap one compared with what it prevents.

In short

  • Quarterly service — continuous humidity means no quiet season
  • Corrosion inspection and anchorage check at every visit
  • A spares kit with part numbers left on site, because shipments take weeks
  • Retrofitting cyclone anchorage to older installations is common and cheap
Questions

Service & repairs in Mauritius

Do you hold parts on the island?

The common ones, yes, and we leave a kit on site. Anything else is a shipment, which is why the kit matters.

Can you fix somebody else's installation?

Usually, if parts are obtainable. The most common jobs are anchorage, corrosion and an undersized chiller.

How often should we service?

Quarterly here. The humidity and salt do not take a season off.

Also in Mauritius

Other rooms we build here

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Cyclone engineering

Cyclone engineering

This is the part of the job nobody photographs and the part that decides whether the rest of it is still there…

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