Service, repairs and second lives

What a visit includes

Sauna: stones out, sorted, turned or replaced, element resistance checked, thermostat and overheat cut-out tested, bench fixings tightened, timber cleaned, vents cleared.

Steam: generator descaled to an interval set by your actual water, probe cleaned, trap flushed, silicone checked, extract tested. Plunge: condenser cleaned, pressures read, cartridge changed, ozone cell checked, water tested.

Coastal visits add a corrosion inspection; bush visits add a dust inspection and filter change.

The spares kit

We leave a box on site with the parts that fail most and their numbers: an element, a thermostat, a cartridge, hose seals and a handful of A4 fixings. On Zanzibar or in the Serengeti that box turns a three-week wait into a ten-minute job.

Refurbishment

An old cabin with a sound shell is usually worth re-lining rather than replacing. On the coast we also retrofit marine specification to installations that were built inland-style — replacing plated fixings with A4 and enclosing plant — which is cheap and dramatically extends what is left of their life.

In short

• Quarterly on the coast and in the bush, half-yearly in the highlands
• Corrosion inspection on the coast, dust inspection in the bush
• Spares kit with part numbers left on site
• Retrofitting marine specification to an inland-built cabin is cheap and worth it