Five Elements Africa

Saunas & cold plunges in Hivernage

Hivernage is hotels, and hotel work is a different discipline: capacity, plant, documentation, and building around guests who are already in the building.

Hivernage, Morocco

Peak is the evening, not the day

Guests use a spa after the day's touring, in a ninety-minute window. Sizing on daily average produces a queue at seven in the evening, so we count the peak and usually land on more plunge positions and more hammam capacity than first imagined.

The hammam is the bottleneck in Morocco because sessions are long. Two hammam positions to one sauna is the ratio that keeps the circuit flowing.

Building around occupancy

There is no closed season in Marrakech. We phase the work, agree noisy windows, seal the site behind dust screens and keep the corridor presentable, because it is in view of paying guests every day.

Plant and the people who run it

A plant room with isolation on each room so a single failure does not shut the suite, and a control system matched to the engineering team you actually have. Two days of training at handover and a return visit at six months to check the log is being kept.

Questions

Hivernage: what people ask

Can you work while we stay open?

Yes — phased, screened, with agreed noisy windows. Most of our hotel work is done this way.

What ratio of rooms do we need?

Two hammam positions to one sauna, and two plunge positions per eight sauna seats, is the arrangement that survives the evening peak.

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