Five Elements Africa

Service, repairs and second lives

Most of our service calls are for somebody else's installation, and in Egypt they come down to three things: scale, dust, and a chiller that was never big enough for July.

Indicative band: 14 – 210 thousand EGP, supplied and installed in Egypt.

Across the continent: Service & repairs in all eight countries →

Service, repairs and second lives

What a service includes

Sauna: stones out, sorted, turned or replaced, element resistance checked, thermostat and overheat cut-out tested, bench fixings tightened, timber cleaned, vents cleared of dust.

Steam: generator descaled, probe cleaned, drain and trap flushed, silicone checked, extract timer tested. Plunge: condenser cleaned, pressures read, cartridge changed, ozone cell checked, water tested.

The Red Sea corrosion check

On coastal installations we add an inspection of every fixing, hinge, latch and plant enclosure, plus the end grain of any exposed timber. Red Sea salt at around 40 parts per thousand is more aggressive than Mediterranean salt, and the failures start at the smallest metal parts.

Refurbishment

An old cabin with a sound shell is usually worth re-lining rather than replacing: strip the benches and lining, check the vapour barrier and insulation, re-line, new heater and controls. It comes in well under a new cabin, and older carcasses are often better built than what is sold today.

In short

  • Three-month interval for commercial rooms, six for households — dust sets the pace
  • Red Sea installations get a corrosion inspection of every fixing and enclosure
  • We service equipment we did not install, if parts are obtainable
  • Re-lining a sound cabin costs a fraction of replacing it
Questions

Service & repairs in Egypt

Do you travel to the Red Sea?

Yes — El Gouna, Hurghada, Soma Bay, Sharm. Trips are scheduled in blocks so several properties share the travel in the same week.

Our steam room smells. Can it be fixed?

Usually. It is nearly always a dried-out trap, an extract with no run-on timer, or water standing where the floor has no fall.

How long do stones last?

Two to four years with quarterly turning. Left unturned they pack down, choke the airflow and burn out the element.

Also in Egypt

Other rooms we build here

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Saunas

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Roof & garden cabins

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Infrared cabins

Infrared cabins

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